Privacy Policy

At Good Design Works, we are committed to safeguarding your privacy and the personal data that we collect and hold. Our data protection policies and procedures comply with the requirements of the General Data Protection Regulation (GDPR) and other relevant laws, ensuring a compliant and consistent approach to data protection.

Personal Data Collection
We obtain and collect personal data only to the extent necessary for the services we provide. This includes:
• Client Information: Name, email address, phone number, business address, and other relevant contact details.
• Project Information: Details related to website design projects, including content, media, and other specifications.
• Payment Information: Billing details and payment transactions.
• General Interactions: Information gathered when you use our website, submit an enquiry through the contact form, contact us by email or phone, or provide information in person.

Data Use
We use the collected data for the following purposes:
• To provide and manage our website design services.
• To communicate with clients regarding their projects.
• To process payments and manage invoicing.
• To improve our services and customer experience.
• To run our business and offer an excellent level of customer service.

Data Storage and Security
We ensure that all personal data is stored securely using modern software that is kept up-to-date. Access to personal data is restricted to authorised personnel only. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or damage.

Data Sharing
We may disclose data to others if required for running our business, for example, website hosting providers, printers, and accounting services. When we do share data, we ensure that appropriate safeguards are in place to protect it. We only work with carefully chosen service providers who uphold the same high standards of data protection as we do. We will never sell your information to other companies for marketing purposes.

Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, we dispose of it securely.

Your Rights
You have the following rights regarding your personal data:
• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You can request the transfer of your data to another organisation.
• Right to Object: You can object to the processing of your data in certain situations.

Cookies
Cookies are small text files that are automatically placed on your computer as you browse websites online. They store data about you and your preferences so that it can be used as you browse and not re-loaded from scratch every time, making page load times faster.
Our website uses various cookies to store personal data such as your IP address. We also use services such as Google Analytics, which use cookies to track information like what web pages you visit so that we may learn about our website to improve user experience.
Should you wish, it is possible for you to delete and block cookies through your internet browser. For more information, you can check the ‘help’ section of your browser or visit the following website: https://www.aboutcookies.org/.

Acceptance
By browsing our website, engaging in communication with us, or becoming one of our valued clients, you are accepting the terms of this policy.

Contact Us
If you have any questions or concerns about our data protection practices, or if you wish to exercise any of your rights, please contact us at:
Good Design Works Ltd
Field View Farm, Fishey Lane, East Orchard, Shaftesbury, Dorset, SP7 0LQ
Phone: 01202 881888
Email: hello@gooddesignworks.co.uk

Updates to This Policy
We may update this data protection policy from time to time to reflect changes in our practices or legal requirements. We will notify clients of any significant changes.

Good Design Works Ltd is registered in England and Wales under registration number 9925499, with VAT number 225044835. Our registered office is Field View Farm, Fishey Lane, East Orchard, Shaftesbury, Dorset, SP7 0LQ.